Refund & Cancellation Policy

Cancelling a project

You may cancel a project at any time in writing. Work completed up to the cancellation date remains payable.

Deposits

Initial deposits cover discovery, planning and scheduling. Deposits are non-refundable once that work has begun.

Refunds

Where payments exceed the value of work delivered, the balance is refunded within 14 working days of cancellation being confirmed.

Third-party costs already incurred on your behalf — domains, licences, paid media — are not refundable.

Monthly services

Marketing, SEO and maintenance retainers can be cancelled with 30 days' written notice. The current billing period is payable in full.

Questions about this page? Email info@getwebnest.in.